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Legal Operations Index

Legal Operations Index – Max Houben


Max Houben studied Law in Maastricht (the Netherlands) and during his studies obtained a LL.B and a cum laude LL.M. After his studies he worked for more than 3 years for a Legal Tech start-up in Cologne (Germany) Justix GmbH, first as a Legal Knowledge Engineer and later as a Product Manager. Justix GmbH is an international Legal Tech start-up with 35+ employees and a 100% subsidiary of ARAG SE. He is currently part of the Legal Operations Team at Dutch international law firm De Brauw Blackstone Westbroek, focussing on Know-How and Legal Technology. During the past couple of years he has developed himself as an all round expert in the fields of Legal Tech, Legal Operations and Access to Justice.

Notable achievements include:

● Automation of 170+ legal documents in more than 3 jurisdictions;
● Developing several legal chatbots in more than 3 jurisdictions;
● As Product Manager, he carried out process mapping and legal design thinking, as well as participated in projects to digitise legal processes and test new tools;
● Designing document automation solutions for clients and creating implementation roadmaps using agile methodologies;
● Supporting and training clients and lawyers to set up and use Legal Tech tools. This includes case management software, document automation, collaboration platforms, e-discovery and AI tools;
● Organising information in knowledge and information systems and helping lawyers and clients to find the right information;
● Published a number of articles focusing on legal technology and access to justice including “Scaling Justice: Will regulatory sandboxes help close the justice gap?”, The Legal Technologist, (2021), “Harnessing Legal Innovation to Promote Access to Justice”, The Legal Technologist, (2021)
● He has also contributed to “Verdonschot, J., & Houben, M. (2021). Regulation of Legal Services and Access to Justice in the Digital Age. In L. DiMatteo, A. Janssen, P. Ortolani, F. De Elizalde, M. Cannarsa, & M. Durovic (Eds.), The Cambridge Handbook of Lawyering in the Digital Age (Cambridge Law Handbooks, pp. 179-194). Cambridge: Cambridge University Press.