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The procurement of Artificial Intelligence (AI) tools is no longer just a technical demonstration (and it never should have been but this is another topic). In 2026, for legal departments, it’s a high-wire act that must balance technological agility, compliance with the AI Act, or event budgetary discipline (non-exhaustive list). To succeed, the project must align with professional software procurement standards. I. The Audit Phase: People, Process, Technology 1. People: Iden

It is commonly said that law firms ‘sell’ knowledge. Clients purchase advice, arguments, strategies, and guidance; the distillation of years of experience, legal expertise, and specialist knowledge.  Yet, clients generally pay for time : a lawyer’s time, billed in increments. To produce actionable advice, manage contracts and create high-quality, consistent documents (such as policies), firms spend a significant amount of time trying to find  the knowledge required to provide

Last year we took a look at “What is Legal Ops?” as part of Legal Ops Career’s Defining Legal Ops Career Path project. In the end we came up with the following nine areas of law firm legal operations: 1. Business Intelligence The right data is incredibly useful for business decision-making – allowing the firm’s […]