Career

In the sixth instalment of the Legal Ops Career Careering Ahead series we take a look at problem solving. This session takes a look how you determine the right solution as a legal operations professional. The panel includes Lucia Quy (Delivery Lead at Webber Wentzel), Kathrin Shahroozi (Senior Legal Technologist at Penningtons Manches Cooper LLP) and Tanisha Minev (Global Legal Counsel at DocPlanner). Moderated by Marc May (Founder, Legal Technologist and Legal Ops Career). F

In the fifth instalment of the Legal Ops Career Careering Ahead series we take a look at personal brand. This session takes a look how important it is to have a digital presence as a legal operations professional. The panel includes Marco Mendola (Legal Technologist at TLT), Laura Marinello (Legal Operations Specialist at Simmons & Simmons) and Rebekah Summers (Knowledge Engineer at Heuking). Moderated by Marc May (Founder, Legal Technologist and Legal Ops Career). Feel free

How one lawyer swapped “We’ve Always Done It That Way!” for “Hey, There’s an App for That!” Introduction: The Accidental Legal Rebel If you’d told my law-school self that one day I’d be more excited about workflow diagrams than courtroom drama, I would have objected - emphatically and perhaps with a dramatic flourish. But here I am, a former in-house Legal Counsel who’s discovered the joys (yes, actual joys) of Legal Operations. My journey is proof that sometimes the best leg

With the growth of legal operations as a discipline and the focus on legal technology in particular, I'm always curious to understand how people I meet in this space have got into legal tech and legal ops in the first place. The answers are usually either that a) they were lawyers who got into tech and/or ops, or b) they are people who have got straight into technology and then focused on the legal sector in particular. It's pretty rare to hear someone say that they are first

What I do now I currently work as a legal technology assistant at Mills & Reeve, within the firm’s digital & data team. My role involves assisting in the delivery of innovative solutions, helping with the management of client platforms such as HighQ (a secure, cloud based platform that helps legal teams share documents, manage projects, and collaborate amongst other uses) and contributing to data-driven projects designed to improve how our lawyers and clients collaborate. Bei

I’ve always enjoyed reading career stories. I’ve always found it interesting to read the journey people have taken – especially in legal tech/ops. I can’t imagine anyone as a child saying “Mummy, when I’m older I want to be a legal technologist” yet for many this is a role and career that exudes a lot […]

Don’t tell anyone, but until November 2024, my knowledge of the legal industry was limited to Suits and Better Call Saul. I knew lawyers dealt with crime, buying companies and property, and had spoken to precisely one solicitor in my whole life (lovely Adrian, who did our conveyancing). Several months into my current role, as […]

Back in August 2019, I transitioned into the world of Contract Lifecycle Management (CLM) from a business analyst background with product-based companies. At the time, CLM was still a relatively new concept for many. Platforms like Icertis were leading the way, and conversations around contract digitization and automation were just beginning to gain momentum. As […]

This fourth webinar in the Careering Ahead series will take a look at what skills are required to work in legal ops and where you can get them! This webinar is moderated by Marc May, Founder of Legal Ops Career, and features: Kasper Riis Hansen , Head of Legal Operations at Arla Foods Piia Madissoo , Legal Operations and Transform Lead at EY Tomasz Krzyzewski , Head of Legal Operations at Coca Cola HBC Feel free to watch the webinar here:

Last year we took a look at “What is Legal Ops?” as part of Legal Ops Career’s Defining Legal Ops Career Path project. In the end we came up with the following nine areas of law firm legal operations: 1. Business Intelligence The right data is incredibly useful for business decision-making – allowing the firm’s […]

This third webinar in the Careering Ahead series takes a look at what the Legal Operations Manager role looks like. This session takes a look at what the Legal Operations Manager does in their day-to-day work, how it is different between settings (law firms, in-house, etc), what skills are required to do the role and what steps you can take to become one. This webinar is moderated by Marc May, Founder of Legal Ops Career, and features: Charles Stanley , Senior Legal Operation

Our second webinar of the year focuses on mentoring and how it benefits those that get involved. We have a strong mentoring program which provides a great way for mentees to get the steer they need to break into legal ops or move up in their careers. This webinar features Marco Mendola (Relationships Director at Legal Ops Career / Legal Technologist at TLT) and Jasmine Yu (Legal Technology Assistant at Mills & Reeve) - and moderated by Marc May (Founder, Legal Technologist an

Throughout 2025 we will be interviewing people in the legal tech/ops space from around the world. In this fourth interview of the year, Marc May spoke with Sara Ajmi, Legal Operations and Technology Manager at TELUS, about her journey into legal operations, how legal ops can be improved, why we should lose the label ‘alternative […]

The first webinar of the Careering Ahead series showcased three consultants who had started their own or co-founded their own consultancies. The focus of the series as a whole is on career-related content relevant to legal operations professionals, or those that aspire to be one. This particular webinar took a deep dive into the considerations required to start up your own consultancy. We discussed when was the right time and circumstances to start up your own consultancy, as

Once upon a time, when I was a young naïve Assistant Librarian, a colleague was telling me about a 'Knowledge Manager' role he had heard about. I distinctly remember laughing and asking, "what on earth is that?". When he explained the concept I just thought it seemed strange as surely it was any manager's job to make sure their work (and their team's work) was organised, in order and retrievable – why would you need to hire other people to make that happen? As I now find myse

This short interview spotlights a rising star in legal ops who has a peculiar career story to share.Giulia currently works as the Head of Customer Success at BRYTER, where she leads a dynamic team dedicated to supporting clients as they pioneer the legal and compliance industry and navigate the evolving landscape of innovation and automation. […]

I've been working in the library and information sector for over 20 years (if you count my Saturday job). While these days my job title is Knowledge Systems and Information Manager I still very much identify as a 'librarian'. When you tell people that's your job people frequently comment: 'you must really like books', but that's a common misconception and what I really like is solving problems as that's at the heart of what I do and the reason I enjoy my role. When I went to

This article takes a look at some key attributes of the legal ops person. This is based on my own experience either at the coal face, managing a team of people implementing legal tech, consulting on legal tech or from interactions I’ve had with people over the years. Hopefully this is useful for anyone breaking […]

What do you do now and what do you enjoy about it? I recently took a bold step forward in my professional journey by becoming an independent Legal Tech specialist. I take charge of law firms’ legal technology implementations, helping them gain a competitive edge in the market. I enjoy that I can take full […]

*Record scratch* *Freeze frame* Yep, that’s me. You’re probably wondering how I got into this situation… That was me last year sat on the stage of a panel discussion entitled “Shape and Structure of Law Firms in the Digital Age”. Me, an employment lawyer for the 17 years sat with legal tech experts discussing what […]