It has never been a more exciting time for Legal Operations. Conferences every other week, great networks (online and real life) and emerging tech in a competitive marketplace make this a fast-moving space. Yet, it’s easy to forget that this function has only really emerged in the last twenty years, and indeed, many businesses are in the early stages of implementing legal operations infrastructure. I’m proud to be the first Legal Operations Manager in my company, and almost a

Prithee, be a witty fool… Here’s the thing – professionals (be it lawyers, doctors, CEO’s  - the list is almost endless) need to be credible, knowledgeable and trustworthy. It’s not surprising; these are good, dependable qualities, essential for businesses to not just succeed, but to thrive.  People (and the corporations they are part of) need to know they’re in “safe hands”, and in a professional role we become quickly acclimatised to portraying the wise, unflappable advisor

With the growth of legal operations as a discipline and the focus on legal technology in particular, I'm always curious to understand how people I meet in this space have got into legal tech and legal ops in the first place. The answers are usually either that a) they were lawyers who got into tech and/or ops, or b) they are people who have got straight into technology and then focused on the legal sector in particular. It's pretty rare to hear someone say that they are first

What I do now I currently work as a legal technology assistant at Mills & Reeve, within the firm’s digital & data team. My role involves assisting in the delivery of innovative solutions, helping with the management of client platforms such as HighQ (a secure, cloud based platform that helps legal teams share documents, manage projects, and collaborate amongst other uses) and contributing to data-driven projects designed to improve how our lawyers and clients collaborate. Bei

I’ve always enjoyed reading career stories. I’ve always found it interesting to read the journey people have taken – especially in legal tech/ops. I can’t imagine anyone as a child saying “Mummy, when I’m older I want to be a legal technologist” yet for many this is a role and career that exudes a lot […]

For too long, the legal function has been seen as a necessary safeguard. Important, yes, but rarely strategic. Legal is often the department that slows things down, jumps in at the last minute and spends too much money on outside counsel. In contrast to this traditional perception, I recently stumbled upon one of Jordan Furlong’s […]

Don’t tell anyone, but until November 2024, my knowledge of the legal industry was limited to Suits and Better Call Saul. I knew lawyers dealt with crime, buying companies and property, and had spoken to precisely one solicitor in my whole life (lovely Adrian, who did our conveyancing). Several months into my current role, as […]